Help
 
 
  
Out in the field, don’t have the user manual, never 
  used the Trogloprobe system before and only got a 
  mobile phone?
  Here are a few simple procedures to get you started, 
  formatted so it can be viewed on a mobile device.
  First, here is a picture of the Trogloprobe showing 
  where the main parts are:
  How do I switch the Trogloprobe on?
  There is a single, round, green ON/OFF push-button in 
  the centre of the hub (as shown above). It will stay in 
  further when switched ON. Press the button once and 
  the screen will show the camera picture within a 
  second and the ‘Troglotech Ltd’ text will be shown for 
  five seconds.
  The last person to use the system didn’t 
  charge the batteries afterwards - the 
  system will not turn on - what can I do?
  Hopefully you have the DC lead with you (supplied as 
  an accessory with the Trogloprobe). It looks like this, 
  some have a red cable:
  Plug the lead into the bottom of the battery as shown 
  here:
  ...and plug the other end into your car or vans cigar-
  lighter socket. This will charge the battery and allow 
  you to work as long as you can get your van close 
  enough. Otherwise, run the engine on the car or van 
  and this will speed the charging up so that for each 10 
  minutes of charging you will get around 30 minutes use 
  of the system.
  The screen shows ‘Calibrate Counter’, 
  how do I do that? And what is it there 
  for?
  Before you start un-reeling the rod from the 
  Trogloprobe, press the ‘Cal’ (calibrate) button until the 
  screen shows ‘Counter Calibrated’ I’m pressing the 
  ‘Cal’ button in the picture below:.
  Calibrating the rod counter before you un-reel the rod 
  allows greater accuracy of the counter. There is no 
  need to get the camera touching the coiler - within a 
  Metre or so will do fine. 
  How do I switch between Metric and 
  Imperial units (Metres and Feet)?
  On a Trogloprobe system that is fitted with a Keyboard 
  (nearly all systems have the keyboard fitted), when 
  you switch the Trogloprobe ON and before pressing any 
  other keys, press the ‘C’ key on the Keyboard (C for 
  Counter). Each press will toggle the units from:
  000.0’ (feet)
  to
  000.0m (metres)
  and back again. 
  That’s all you need to do. Even if the Trogloprobe is 
  switched OFF it will remember the setting. Just in 
  case, here’s a picture of me pressing the ‘C’ key:
  I want to measure between two displaced 
  joints - how do I do that?
  Position the camera so that you are right next to the 
  displaced joint (or any other feature you want to 
  measure) and give the ‘Cal’ a short press of less than 
  two-seconds. This will set the rod-counter to 000.0. 
  Pushing the camera further forwards will increase the 
  counter; pulling the camera backwards will make the 
  counter show a negative distance. Stop the camera 
  when you have reached the second point - the rod-
  counter will show the exact measurement between the 
  two points.
  How do I record the survey?
  As long as you have a CF/SD card inserted all you have 
  to do is wait for the LED to the left of the screen to 
  turn GREEN and then press the record button on the 
  keyboard - here’s where it is:
  The LED tells you if the Digital Video Recorder (which is 
  built into the LCD screen) is ready to do something. It 
  has three states:
  GREEN = DVR is OFF and ready to do something
  OFF = DVR is busy doing something
  FLASHING RED = DVR is RECORDING
  The LED can be seen here just above the ‘Mic’ label: 
  if the LED does not flash RED when recording 
  something is wrong - that usually means that no CF 
  card is fitted or it is full.
  When the Trogloprobe is first switched ON the LED will 
  stay OFF until the DVR is ready to do something. When 
  it is ready it will turn GREEN.
  How do I stop the recording when I have 
  finished the survey?
  Press the STOP button on the keyboard - I’m pressing it 
  here:
  The DVR LED will stop flashing red, and after a few 
  seconds will turn GREEN showing the DVR is OFF.
  How do I play the video I just recorded to 
  see if it is OK?
  As long as the DVR LED is GREEN, just press the PLAY 
  button, I am pressing it here:
  The DVR LED will go off, and after a few seconds the 
  video will start playing on the screen. The DVR will 
  always play the last video that was recorded. When the 
  recording finishes it will start playing the first 
  recording, then the second and so on. Press the STOP 
  button when you are happy the recording is OK. You 
  can use the left and right arrow keys on the DVR 
  section of the keyboard to Fast Forward or Fast 
  Reverse the playback speed.
  The up and down arrows in the same section select the 
  next video (down arrow) and previous video (up arrow)
  What does the DISP button do in the DVR 
  section of the keyboard?
  If the DVR is off (DVR LED is GREEN) pressing the DISP 
  button will switch the DVR ON and after a few seconds 
  it will show how much space (in MegaBytes and 
  minutes of recording time) is left on the CF card on the 
  screen. The DVR will then switch OFF again.
  If the DVR is either recording or playing it will 
  immediately show the same information on the screen 
  (the information isn’t recorded if you are in the middle 
  of a recording), pressing the DISP button again will 
  remove the information from the screen
  I want to add my voice to certain parts of 
  the recording, how do I do that?
  Just as above, when the system is first switched ON 
  and before pressing any other keys, press the ‘M’ 
  button (M for Mute). You will see, in the bottom left-
  hand corner of the screen, a small picture that changes 
  between:
  (Microphone OFF)
  and
  (Microphone ON)
  The picture stays visible as long as you hold the key 
  down. Each press of the ‘M’ button will toggle the 
  Microphone between OFF and ON. The button can be 
  pressed at any time as long as the Textwriter is in 
  ‘VIEW’ mode. The Textwriter is always in ‘VIEW’ mode 
  when first switched ON.
  The Microphone is just above the Cal button on the LCD 
  Screen - you can see it in the ‘Calibrate Counter’ 
  section above, it is just a small hole in the housing - 
  but is completely waterproof. You do not need to be 
  right up against the Microphone to get a good 
  recording, a couple of feet away will do - unless you 
  are in particularly noisy surroundings - in that case get 
  as close as possible. The audio level is automatically 
  set by the Trogloprobe for a good recording.
  How do I stop the rod-counter, time and 
  date and text being shown on the screen?
  There is a button for each of the above in the TEXT 
  area of the keyboard, pressing these four buttons turns 
  on or off the Time, Date, Text and Rod-Counter:
  I want to write some text on the screen 
  that will be recorded on the video - how 
  do I do that?
  I will not cover much of Text writing here, that is 
  better served by reading the on-line manual. But, if 
  you just want to get some text on the screen here are 
  the basics. 
  Firstly, there is the EDIT/VIEW button that is in the 
  middle of the TEXT area of the keyboard - it looks like 
  this:
  Pressing the button switches between the two modes, 
  EDIT and VIEW.
  When in EDIT mode the cursor will flash on the screen 
  and an arrow will appear in the bottom right of the 
  screen next to the letter ‘P’. EDIT mode allows you to 
  write text on the screen
  When in VIEW mode the cursor and the arrow will 
  disappear. VIEW mode is used most of the time except 
  when you want to edit or write new text on the screen.
  The T804 Trogloprobe always starts in VIEW mode when 
  first switched ON.
  So, to write text on the screen, press the EDIT/VIEW 
  button so that the cursor starts flashing on the screen - 
  and then simply use the textwriter keys to type your 
  text. Just in case, here are the textwriter keys:
  You can move the cursor around the screen with the 
  arrow keys in the TEXT section of the keyboard. The 
  ENTER key on the keyboard moves the cursor to the 
  start of the next line. When you have finished typing 
  press the EDIT/VIEW key so that the cursor disappears 
  from the screen.
  Your typing will be saved as you type so that even if 
  you switch the unit OFF the text will be retained when 
  the T804 is switched ON again.
  There is text on the screen already - how 
  do I get a blank page to start with?
  You have a couple of choices - select a blank page from 
  the 9 pages that are available - or delete the text from 
  the current page.
  To select another page - when it VIEW mode, press the 
  number buttons on the keyboard (0-9) to select that 
  page, hopefully one of them will be blank!
  To delete the text on the chosen page - when in VIEW 
  mode press the DEL button. The bottom of the screen 
  will show ‘DELETE PAGE? Y or N’ - press the ‘Y’ key to 
  delete the text on that page.
  I only want to delete a bit of the text 
  though - how do I do that?
  Press the EDIT/VIEW button so that the cursor flashes 
  on the screen. Use the arrow buttons in the TEXT area 
  of the keyboard to move the cursor underneath the 
  character you want to delete. Press the DEL button, 
  this will delete the character and move the cursor to 
  the left, ready to delete the next character. Repeat 
  until you have deleted the characters you want 
  removed.
  faq
  Can the system be used in heavy rain?
  Yes, the complete system is fully waterproof to IP67 
  and our cameras IP68 - if you really wanted, you could 
  operate the complete system at the bottom of a 
  swimming pool! Where other systems would fail in the 
  lightest of showers, our systems keep working, and 
  working safely For comparison, other manufacturers 
  systems that are classed as IP54 means that they are 
  not even dust-proof let alone waterproof!
  How long does the battery last?
  From a single overnight charge, the Power Cell fitted 
  to the T804 will keep the system running for up to 8 
  hours. We say ‘up to’ as the mission time is affected by 
  the proportion of the survey that is recorded - if 
  recording all the time, the mission time is reduced to 6 
  hours. However, the mission time is extended when the 
  one-inch T710 camera is used as it demands less energy
  Can the Power Cell be re-charged on-site where a 
  mains supply is not available?
  Yes, we can supply a DC lead that connects the Power 
  Cell to a vehicle cigar-socket. This is best used 
  between surveys. A 30-minute charge will give around 
  an hours survey. The Power cell will charge faster if the 
  engine is running. We do not recommend having the 
  system connected to a vehicle whilst surveying as the 
  lead could be a trip hazard
  Are the batteries damaged if not charged for a 
  long time?
  No, you can leave the battery fully charged or 
  completely discharged and no damage will occur over 
  many years. The batteries have no ‘memory effect’ 
  and will provide many years of service however they 
  are stored or charged. 12-year old Trogloprobe systems 
  are still using the original batteries and providing a 
  full-days operation from a single charge. The need to 
  charge batteries every month is only where a 
  manufacturer uses old battery technology such as NiMH 
  or NiCad - Troglotech only use Lithium Ion in all their 
  products.
  Does the battery’s operating time change with 
  temperature?
  No, we use the latest Lithium-Ion battery technology, 
  not the old NiMH or NiCad batteries.
  Are your camera systems compatible with Wincan 
  sewer reporting software?
  Yes, our software was written with Wincan in mind, we 
  can supply a lead to connect our system to a computer 
  running Wincan. This allows the computer to read and 
  write to our screen, report the rod-counter distance 
  and also modify the display properties. 
  What format is video recorded in?
  We use the latest MP4 format. The MP4 format is used 
  on the latest computers, iPads, iPhones and other 
  mobile devices. It is a high-resolution, modern format 
  that is fully supported by Windows and used by 
  YouTube. 
  Can I have more than 61M of rod fitted to my 
  T804?
  Yes, the T804 can be ordered with up to 90M of rod. 
  The ability to push a camera with that length of rod 
  will be limited by the size and material of the pipe 
  being surveyed.
  Does your control unit run on a Windows or Linux 
  operating system?
  We use neither, we run our own software on the latest, 
  fastest processors. Would you run a vehicle’s engine-
  management on Windows or Linux? No, neither would 
  we, our software is just as reliable as the machined-
  from-solid enclosures - designed for a harsh 
  environment - no crashes, blue-screens or lock-ups.
  Does the white-balance need to be set as on 
  other systems?
  No, we designed the camera module electronics and 
  the LED’s used in our cameras. This means that we can 
  calibrate the cameras with a fixed white-balance to 
  ensure the picture reflects the scene being viewed. On 
  other systems, where the white-balance needs to set, 
  you can be sure the colour-matrix settings are 
  incorrect for LED use, and that means the picture will 
  show incorrect colours. Pointing sewer cameras at 
  white sheets of paper went out in the 1980’s!
  Do the cameras have to be pressurised as on 
  other systems?
  No, pumping dirty, moist air into a camera is a sure 
  method of destroying it, let alone the misting of the 
  lens it causes. We design our cameras to IP68 - 7 Bar - 
  100 psi, that means it is safe operating to a water 
  depth of 100 Metres. We de-humidify the cameras 
  during the build process and they stay sealed for their 
  lifetime.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
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