faq
Can the system be used in heavy rain?
Yes, the complete system is fully waterproof to IP67 and our cameras IP68 - if you really
wanted, you could operate the complete system at the bottom of a swimming pool! Where other
systems would fail in the lightest of showers, our systems keep working, and working safely For
comparison, other manufacturers systems that are classed as IP54 means that they are not even
dust-proof let alone waterproof!
How long does the battery last?
From a single overnight charge, the Power Cell fitted to the T804 will keep the system running for
up to 8 hours. We say ‘up to’ as the mission time is affected by the proportion of the survey that
is recorded - if recording all the time, the mission time is reduced to 6 hours. However, the
mission time is extended when the one-inch T710 camera is used as it demands less energy
Can the Power Cell be re-charged on-site where a mains supply is not available?
Yes, we can supply a DC lead that connects the Power Cell to a vehicle cigar-socket. This is best
used between surveys. A 30-minute charge will give around an hours survey. The Power cell will
charge faster if the engine is running. We do not recommend having the system connected to a
vehicle whilst surveying as the lead could be a trip hazard
Are the batteries damaged if not charged for a long time?
No, you can leave the battery fully charged or completely discharged and no damage will occur
over many years. The batteries have no ‘memory effect’ and will provide many years of service
however they are stored or charged. 12-year old Trogloprobe systems are still using the original
batteries and providing a full-days operation from a single charge. The need to charge batteries
every month is only where a manufacturer uses old battery technology such as NiMH or NiCad -
Troglotech only use Lithium Ion in all their products.
Does the battery’s operating time change with temperature?
No, we use the latest Lithium-Ion battery technology, not the old NiMH or NiCad batteries.
Are your camera systems compatible with Wincan sewer reporting software?
Yes, our software was written with Wincan in mind, we can supply a lead to connect our system
to a computer running Wincan. This allows the computer to read and write to our screen, report
the rod-counter distance and also modify the display properties.
What format is video recorded in?
We use the latest MP4 format. The MP4 format is used on the latest computers, iPads, iPhones
and other mobile devices. It is a high-resolution, modern format that is fully supported by
Windows and used by YouTube.
Can I have more than 61M of rod fitted to my T804?
Yes, the T804 can be ordered with up to 90M of rod. The ability to push a camera with that length
of rod will be limited by the size and material of the pipe being surveyed.
Does your control unit run on a Windows or Linux operating system?
We use neither, we run our own software on the latest, fastest processors. Would you run a
vehicle’s engine-management on Windows or Linux? No, neither would we, our software is just as
reliable as the machined-from-solid enclosures - designed for a harsh environment - no crashes,
blue-screens or lock-ups.
Does the white-balance need to be set as on other systems?
No, we designed the camera module electronics and the LED’s used in our cameras. This means
that we can calibrate the cameras with a fixed white-balance to ensure the picture reflects the
scene being viewed. On other systems, where the white-balance needs to set, you can be sure
the colour-matrix settings are incorrect for LED use, and that means the picture will show
incorrect colours. Pointing sewer cameras at white sheets of paper went out in the 1980’s!
Do the cameras have to be pressurised as on other systems?
No, pumping dirty, moist air into a camera is a sure method of destroying it, let alone the misting
of the lens it causes. We design our cameras to IP68 - 7 Bar - 100 psi, that means it is safe
operating to a water depth of 100 Metres. We de-humidify the cameras during the build process
and they stay sealed for their lifetime.
Ultimate underground technology +44 (0)1730 711 240
